At ZoomSystems, we pride ourselves on our comprehensive menu of service offerings. With the most experienced support team in automated retail, ZoomSystems is the indispensable partner in your company’s retail strategy.
So whether it’s finding the hard-to-get locations, ensuring inventory deliveries, handling customer service calls or making sure ZoomShops are well-stocked, we do it all.
We will leverage our long-standing, established relationships with major developers, airports, malls, military bases, and resorts. We research, make recommendations and negotiate contracts to ensure the optimal location strategy.
We deliver analysis, forecasting and tracking to help you make decisions that optimize your sales and inventory.
We provide support for the movement of merchandise between distribution centers, replenishment carriers, and actual ZoomShops. We even handle reverse logistics!
Our merchandisers work hard to ensure products make it to the shelves efficiently while minimizing out of stocks. Our certified technicians are on-call 24/7 to ensure we optimize ZoomShop service levels.
We understand it is critical to provide consumers with a visually appealing, relevant brand experience. We work closely with your marketing and sales team to ensure a custom-branded solution.
Our account managers handle the day-to-day partner relationship. They are the experts in your ZoomShop business and the internal champion of each ZoomShop partner.
Let our resources work for you, we have a fully dedicated project team assigned to each new partner project. They will manage the many details including installation, maintenance and in-stocks.
Based in our San Francisco corporate office our team can handle consumer calls for product returns, receipt request or technical issues. They also control the ZoomShop Network Operations Center to ensure 24/7 remote monitoring.